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Terms & Conditions

Last Updated: November 2025

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Welcome to Mainstay Virtual Partners (“MVP,” “we,” “our,” or “us”).
By accessing or using this website (the “Site”) or any of our services, you agree to comply with and be bound by these Terms & Conditions (“Terms”).
If you do not agree with these Terms, please discontinue use of the Site immediately.

These Terms apply to all website visitors, clients, potential clients, and any individuals who interact with MVP online.

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1. Use of the Website

1.1 Eligibility

You must be at least 18 years old to use this website, request services, or submit information.

1.2 Permitted Use

You agree to use the Site only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations

  • Infringe on the rights of MVP or any third party

  • Interfere with the security or functionality of the Site

  • Attempt to gain unauthorized access to the Site or servers

1.3 Accuracy of Information

While we strive to keep our content current, we make no guarantees that the information on the Site is accurate, complete, or up to date.

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2. Services and Payments

2.1 Service Offerings

MVP provides virtual assistant services, web design, social media management, podcast support, e-commerce management, and operational support.
We may modify, update, or discontinue any service at any time without notice.

2.2 Pricing and Payment Terms

All pricing, service packages, and payment terms will be outlined in your client proposal, agreement, or invoice.
Payment methods may include credit card, ACH, PayPal, or other available options.

2.3 Invoices and Late Payments

Payment is due according to the terms provided in your agreement.
Late payments may result in:

  • Paused services

  • Late fees

  • Contract termination

2.4 No Guarantees

While we provide professional, high-quality services, MVP does not guarantee:

  • Business results

  • Sales increases

  • Social media engagement

  • Website traffic or conversions

  • Podcast growth or listener analytics

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3. Appointment Scheduling & Cancellations

3.1 Scheduling

Calls, meetings, and project timelines must be scheduled in advance.

3.2 Client Cancellations

If you need to cancel or reschedule a call or project milestone, please notify us at least 24 hours in advance.

3.3 MVP Cancellations

We reserve the right to reschedule or delay services if needed due to availability, emergencies, or unforeseen circumstances.

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4. Intellectual Property

4.1 Ownership

All content on this Site—including text, graphics, images, logos, layouts, and digital materials—is owned by MVP unless otherwise stated.

4.2 License to Use

You may view, download, or print content for personal use only.
You may not:

  • Copy

  • Distribute

  • Republish

  • Sell

  • Reproduce
    any part of this Site without written consent.

4.3 Client Work

For paid client projects (e.g., web design, graphics), ownership terms will be outlined in your contract. Typically:

  • You own the final deliverables after payment is complete.

  • MVP retains rights to use non-confidential work for portfolio or promotional purposes unless otherwise agreed.

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5. Confidentiality

5.1 Client Information

MVP maintains the confidentiality of client documents, passwords, strategies, business information, and communication.

5.2 Exceptions

Information may be disclosed only if:

  • Required by law

  • Necessary to protect our legal rights

  • Explicitly permitted by the client

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6. Third-Party Links & Tools

The Site may contain links to third-party websites or tools.
MVP is not responsible for:

  • Their content

  • Their policies

  • Their security

  • Their availability

Use of third-party tools (e.g., Wix, Google Workspace, Zoom, payment processors) is subject to each company’s terms and privacy policies.

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7. Limitation of Liability

To the fullest extent allowed by law, MVP is not liable for any:

  • Direct, indirect, or incidental damages

  • Loss of profits or revenue

  • Loss of data

  • Business interruptions

  • Errors caused by third-party platforms or tools

  • Outcomes related to client decisions or use of our work

You agree that your use of the Site and our services is at your own risk.

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8. Warranties & Disclaimers

We provide the Site and services “as is” and “as available.”
MVP makes no warranties, either express or implied, regarding:

  • Accuracy

  • Reliability

  • Performance

  • Availability

  • Results

We cannot guarantee that the Site will be free from errors, bugs, or interruptions.

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9. Account Suspension or Termination

MVP reserves the right to suspend or terminate access to:

  • The Site

  • Client portals

  • Communication channels

  • Services

at any time if these Terms are violated, payments are overdue, or improper conduct occurs.

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10. Indemnification

You agree to indemnify and hold MVP harmless from any claims, losses, damages, or expenses arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Your misuse of our content or materials

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11. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

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12. Changes to These Terms

We may update or revise these Terms at any time.
Updates take effect immediately upon posting.
Your continued use of the Site signifies your acceptance of the updated Terms.

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13. Contact Information

If you have questions about these Terms & Conditions, contact us at:

Mainstay Virtual Partners (MVP)
Email: supprt@workwithmvp.com
Website: workwithmvp.com

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