Privacy Policy

​

Privacy Policy Last Updated: March 2026

​

Mainstay Virtual Partners ("MVP," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website at workwithmvp.com, engage with our AI consulting, implementation, or virtual support services, purchase digital products, or interact with us in any way.

By using our website or services, you acknowledge that you have read and consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

​

1. Information We Collect

1.1 Information You Provide Directly When you fill out forms, book a session, purchase a digital product, request services, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Business name and industry

• Billing information (processed securely through third-party payment processors — we do not store full card numbers)

• Business tools, workflows, and operational details you share during AI Clarity Sessions or onboarding

• Any other information you voluntarily provide in inquiries, intake forms, or communications

1.2 Automatically Collected Information When you visit our website, certain information is collected automatically through cookies, analytics tools, and server logs, including:

• IP address and approximate geographic location

• Browser type and version

• Device type and operating system

• Pages visited and time spent on each page

• Referring websites or links

• Interactions with page elements (clicks, scrolls, form submissions)

1.3 Information from Third-Party Platforms When you connect with us through social media, scheduling tools, payment platforms, or other integrated services, those third parties may share limited information with us in accordance with their own privacy policies. Platforms we may use include but are not limited to: Stripe, GoHighLevel (GHL), ClickUp, Meta (Facebook/Instagram), and LinkedIn.

1.4 AI Session and Implementation Data When you engage with MVP's AI consulting or implementation services, you may share business-specific information including workflow details, tool credentials (limited, as needed), customer data structures, and operational processes. This information is used exclusively to deliver your contracted services and is treated with the highest level of confidentiality. MVP does not use your business data to train AI models or share it with third parties outside of what is required to complete your project.

​

2. How We Use Your Information

We use the information we collect to:

• Provide, deliver, and improve our services — including AI consulting, implementation, digital products, and virtual support

• Process payments and issue invoices

• Respond to inquiries and communicate with you about your project

• Send service confirmations, session reminders, and project updates

• Send marketing communications, newsletters, or promotions — only with your consent, and you may opt out at any time

• Monitor and improve website performance using analytics

• Detect, investigate, and prevent fraudulent or unauthorized activity

• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to any third party.

​

3. How We Share Your Information

We share your information only in the following circumstances:

• Service Providers: We work with trusted third-party vendors (payment processors, CRM platforms, email tools, analytics providers, scheduling systems) who assist in operating our business. These vendors are contractually required to protect your information and may only use it to perform services on our behalf.

• Subcontractors and Team Members: MVP operates on a subcontractor model. Team members or contractors who assist in delivering your services may access relevant project information. All subcontractors are bound by confidentiality obligations.

• Legal Compliance: We may disclose your information if required to do so by law, regulation, court order, or government authority — or to protect the rights, property, or safety of MVP, our clients, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of MVP assets, your information may be transferred as part of that transaction. You will be notified of any such change.

We never share your personal information with advertisers or unaffiliated third parties for marketing purposes without your explicit consent.

​

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. Types of cookies we may use include:

• Essential cookies: Required for the website to function properly

• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)

• Marketing cookies: Used to track the effectiveness of our advertising campaigns (e.g., Meta Pixel)

• Preference cookies: Remember your settings and choices

You may adjust your browser settings to block or delete cookies. Note that disabling certain cookies may affect website functionality.

​

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal data, subject to legal retention requirements

• Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting us directly

• Data Portability: Request a copy of your data in a portable format where technically feasible

• Restriction or Objection: Object to or request restriction of certain processing activities

To exercise any of these rights, contact us at: support@workwithmvp.com. We will respond within 30 days.

​

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, deliver contracted services, and comply with legal obligations. Client project files and communications are generally retained for a minimum of three (3) years following project completion. You may request deletion of your data at any time, subject to any legal retention requirements.

​

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls, and confidentiality obligations for all team members and subcontractors who handle client data.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

​

8. Children's Privacy

Our website and services are intended for adults and business owners. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately at support@workwithmvp.com and we will promptly delete it.

​

9. Third-Party Links

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party site you visit through links on our site.

​

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. MVP does not sell personal information. To exercise your California privacy rights, contact us at support@workwithmvp.com.

​

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. The "Last Updated" date at the top of this page will reflect any revisions. Your continued use of our website or services following any changes constitutes acceptance of the updated policy.

​

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Mainstay Virtual Partners (MVP) Email: support@workwithmvp.com Website: workwithmvp.com