Privacy Policy

Privacy Policy - The Basics

Last Updated: November 2025

Mainstay Virtual Partners (“MVP,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, engage with our services, or interact with us in any way.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information Provided by You

When you fill out forms, request services, subscribe to updates, or contact us, we may collect:

Name
Email address
Phone number
Business name
Billing or payment information
Any information you choose to share in inquiries or communication

1.2 Automatically Collected Information

When you browse our website, certain information is automatically collected through cookies, analytics tools, and server logs, including:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring websites or links

1.3 Information from Third Parties

If you connect with us through social media, scheduling tools, or payment platforms, those third parties may share limited information with us according to their own privacy policies.

2. How We Use Your Information

We use the information collected to:

Provide, maintain, and improve our services
Respond to inquiries and communicate with you
Process payments and invoices
Customize your experience on our site
Send updates, confirmations, or marketing communications (with your consent)
Monitor website performance and user activity for analytics and improvements
Comply with legal obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your information only with:

Service Providers such as payment processors, scheduling tools, email providers, CRM systems, and analytics platforms
Subcontractors or team members who assist in providing MVP services (bound by confidentiality agreements)
Legal authorities if required to comply with law, regulation, or legal process

We never share your information with third parties for advertising purposes without your explicit consent.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve user experience
Analyze website performance
Personalize content
Track preferences

You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

5. Your Rights and Choices

Depending on your location, you may have rights such as:

Accessing the personal information we hold about you
Requesting corrections or updates
Requesting deletion of your data
Opting out of marketing emails
Restricting or objecting to certain data uses

To exercise your rights, contact us at:
terri@workwithmvp.com

6. Data Security

We take reasonable technical and organizational measures to protect your information from loss, misuse, unauthorized access, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If you believe a minor has provided information, contact us and we will delete it promptly.

8. Links to External Websites

Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or security of those external sites.
Please review their privacy policies individually.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes take effect upon posting to this page.
We encourage you to review the policy periodically to stay informed.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

Mainstay Virtual Partners (MVP)
Email: support@workwithmvp.com
Website: workwithmvp.com